Help centre

How can we help?

Out-of-home has its own vocabulary. We document it so nobody needs to be in the trade.

By profile

Every profession has its guide.

  • Getting started

    Create an account and learn the vocabulary.

  • Advertisers

    Plan a campaign and follow its display.

  • Media agencies

    Client portfolio and dual validation.

  • Sales houses

    Publish inventory and handle orders.

  • Site owners

    Entrust panels to a sales house, follow revenue.

  • Regulators

    Observe a market and keep a licence register.

The guides

What people read first.

Four guides, written against the product and checked against its code. They also say what they do not cover.

Reference

The reference tables.

These values are read from the product's reference data, not copied. If they change, this page changes.

Open formats

FormatStatus
OOH BillboardOpen
Mobile displayOpen

Ten other formats — street furniture, LED screens, TV, radio, press — are described in the reference data but closed at launch.

Pricing periods

Period
Day
Week
Month
Quarter
Half-year
Year

The glossary

17 trade words explained without jargon — plus the 3 the platform does not measure, kept apart so they are not mistaken for its own.

Open the glossary

Can’t find it?

Support replies through PAYBOARD messaging, once your account is open.